Question 1

What should I include in my message?

Accepted Answer

Use the checklist beside the form. With those details we can tell whether the issue is a scan that never started, a plan limit, or a finding you want help reading.

Question 2

What does SlaySlop access on my site?

Accepted Answer

SlaySlop is a read-only website check. We inspect the public HTML, headers, and assets of the URL you submit. We do not log into your CMS, request SSH, or change production. If you are writing about a paid plan, add the account email so we can find the workspace.

Question 3

What can I contact you about?

Accepted Answer

Typical topics: a teaser scan that did not start, a finding you want explained, billing or receipt questions, an agency that needs several client sites, or a vulnerability in slayslop.com itself. Product security reports should go to security@slayslop.com rather than this form.

Question 4

When will I hear back?

Accepted Answer

We read every message. Replies come from support@slayslop.com. If an engineer needs to look at a scan, we route it and still answer on the original thread. Attach the scan URL or a screenshot when you have one so we do not have to ask twice. Same-day replies are typical on weekdays. Complex billing or a URL we have to reproduce can take a business day. If you are choosing a plan, the pricing page lists site limits, rescan cadence, and monitoring. Write here when those tiers do not match the work, for example more sites than the listed plans or a client who should see a report without the full studio.

What do you need?

Send a message

What to include

Before you write